Powering up your People Management

Course Overview

Powering up your People Management

Three practical and interactive workshops that help to build skills and confidence in all aspects of people management.

Session 1 – Managing Yourself
10 – 11:30 am

We will start with you, looking at your approach to managing others, exploring your preferred leadership style, identifying your strengths and drivers and anticipating personal challenges. In this session we will also discover the foundations of emotional intelligence and enhance your self-awareness.

Session 2 – Harnessing Potential
1 – 2:30 pm

Understanding others is key to your success as a people manager, in this session we will demystify the principles of behaviour, performance and learning so you understand the key factors that encourage and support positive behaviour and performance. Knowing how to influence, motivate and inspire others will help you to maximise the potential of the people in your team.

Session 3 – Challenging Conversations
3:30 – 5:00 pm

Managing others can be deeply rewarding; it can also be frustrating and challenging! This session will help to build your confidence and skills when managing poor performance and inappropriate behaviour. Spotting problems early and providing effective feedback are essential to maintain a positive team and progress toward team goals.

Course Content

1. Managing Yourself

Understanding yourself will help you to understand others. The ability to manage your own emotions and behaviours are essential to your success as a people manager and the content covered will give you clues as to your impact on others

We will cover:

• Leadership styles
• Drivers and derailers
• Emotional Intelligence, self-awareness and self-regulation

2. Harnessing Potential

The ability to promote the behaviours and results needed relies on your ability to inspire, motivate and develop your team. We will apply some of the key concepts of behavioural science in a clear and practical way

We will cover:

• Psychological safety
• Sources of motivation
• Diagnosing skill and will

3. Challenging Conversations

Feeling confident about addressing poor performance and unhelpful behaviour is an essential part of the people managers toolkit. The session will shed light on simple communication techniques that focus on addressing the issues whilst maintaining your relationship with members of your team.

We will cover:

• Assertive communication
• Effective feedback
• Planning and having a courageous conversation

Course Leaders